The second Digital skills for life in Aotearoa report from BNZ highlights while the COVID-19 pandemic has accelerated the adoption of digital technology, there is still a significant portion of the population that lacks essential digital skills.
This digital divide puts these individuals at risk of being left behind in the new, digitally-shaped society.
The report highlights the need for collaboration between the public and private sectors to build a digitally savvy society and ensure that everyone can participate in a digital world.
Recommendations include continuing to work on increasing digital skills through education, dispelling fear, and giving people a comprehensive range of skills to be comfortable in an online world.